Marcello Pompa motivated a team of full-time employees at CitiGroup-CitiFinancial
Are you running a business? You might be making your best efforts to compete for the customer loyalty and bucks. So do many other businesses. Besides, you might be investing in various marketing and advertising efforts in an attempt to bring customers through the doors. The most important part is to retain these customers. You need to take care of the customers that you already have. Providing the best quality customer service is the only way through which a business can differentiate itself from its competitors. Undeniably, it is much beyond how you greet and serve your customers. It is about attitude and employee training. After all, the employees who are well-trained in the art of providing quality customer service are more likely to run your business in a better way. You can earn the long-term support of your customers only when you exceed their expectations. You need to make them feel that they are the most important part of your business. Have a look at the way by wh...