Marcello Pompa Started His Career as an Assistant Manager at Citi Group-Citi Financial


An Assistant Manager helps a manager to keep a company working smoothly by doing assigned managerial tasks, for example, directing workers or giving client services. Assistant Managers can work in retail or corporate settings. A fundamental duty of an Assistant Manager is to act in the job of a supervisor in the absence of manager. 

Assistant Manager Duties and Responsibilities 

An Assistant Manager will perform various tasks to enable upper administration to guarantee that business or store activities are effective.
  •   Supervise and Train Employees
  •   Deliver Customer Service
  • Stand in for Manager
Marcello Pompa main task was the supervising, scheduling, data entry, employment verification, company compliance, job applicants, paperwork logging, processing of unemployment claims, telephone coverage, and customer complaints, and motivate a 5 member team of full-time employees.

Work Done By Marcello Pompa at Citi Group-CitiFinancial

  • Leading financial industry service with over 1,800 branches nationwide, $30million dollar daily net profit and little over 9,000 employees.
  • Manage day-to-day activities of sales with $22 million inventory and drive sales forward.
  • Worked to develop more real estate and personal loans, which increased branch profit by 5% more in just 3 months.
  • Marcello ensures proper business development and oversee loss prevention program.
  •  Managed a $22 million dollar branch. Performed collection on more than 1,000 accounts for payment failure.
  • Supervised 5 employees for daily routine.
  •  Key accomplishment:  Launched sales bonus program in the second quarter 1996 that increased sales 180K a month (15%) compared to first quarter 1996, setting company-district sales improvement.
  • Assisted branch manager in the development and launch of comprehensive loss prevention program.
  •  Promoted program internally through posters, standup classes, videotapes, and paycheck stuffers to motivate and obtain monthly goals.
  •  Reduced loss by 25% between 1995 and 1996.
  •  Selected to attend professional development training for branch manager at company headquarters.

Currently, Marcello Pompa is the President of M & M Cleaning. He handles the sales, customer support, negotiations, budgets and payrolls for the organization. He holds two decades worth of experience at same. He also previously worked as Technical Recruiter and Business Manager. 

In his free time, Marcello loves to play soccer and taking care of his family. He loves American Soccer and is a huge supporter of the Pirates Team.

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